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h2{font-size:19px;font-weight:600}.rep input,.rep select,.rep textarea{width:100%;border:1px solid var(--line);border-radius:9px;padding:9px 11px;font-size:13.5px;background:var(--surface)}.rep input,.rep select{height:40px;padding:0 11px}.rep .field-l{display:block;margin-top:12px}.rep button[type=submit]{margin-top:16px}.rep-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));grid-gap:0 16px;gap:0 16px}.rep-banner{margin:12px 0 0;padding:9px 12px;border-radius:10px;font-size:13px}.rep-banner.ok{background:var(--good-bg);color:var(--good)}.rep-banner.wait{background:var(--warn-bg);color:var(--warn)}.rep-banner.bad{background:var(--hot-bg);color:var(--hot)}.rep-photos{display:flex;flex-wrap:wrap;gap:10px;margin-top:6px}.photo-tile{position:relative;width:96px;height:96px;border-radius:12px;overflow:hidden;border:1px solid var(--line)}.photo-tile img{width:100%;height:100%;object-fit:cover}.photo-tile button{position:absolute;top:4px;right:4px;width:22px;height:22px;border-radius:50%;border:0;background:rgba(0,0,0,.6);color:#fff;line-height:1}.photo-add{width:96px;height:96px;border-radius:12px;border:1.5px dashed var(--ink-3);background:var(--paper-2)}.inbox-assign,.photo-add{font-size:12px;font-weight:600;color:var(--ink-2)}.inbox-assign{display:flex;flex-direction:column;gap:4px;margin-top:8px;max-width:280px}.inbox-assign select{height:36px;border:1px solid var(--line);border-radius:9px;padding:0 10px;background:var(--surface);font-weight:400}.inbox-item .rep-photos{margin:6px 0}.rep-block{margin-top:14px;padding-top:12px;border-top:1px solid var(--line-2)}.rep-block h3{font-size:14px;display:flex;align-items:center;gap:8px;margin-bottom:6px}.rep-block p{font-size:13.5px;line-height:1.55;margin:4px 0}.loc-details{margin-top:6px}.loc-details summary{cursor:pointer;font-size:12px;font-weight:600;color:var(--clay-700)}.loc-details iframe{width:340px;max-width:100%;height:190px;border:1px solid var(--line);border-radius:10px;margin-top:8px;display:block}.loc-details .hint{margin-top:6px}.loc-details iframe{width:420px;height:240px}.loc-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.fgrid input.locked,input.locked,textarea.locked{background:var(--paper)!important;color:var(--ink-2);cursor:not-allowed;border-style:dashed}.chatbox{display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--line-2);border-radius:var(--r);overflow:hidden;height:calc(100vh - 190px);min-height:380px}.chat-title{padding:12px 16px;font-weight:700;font-size:14px;border-bottom:1px solid var(--line-2)}.chat-scroll{flex:1 1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--paper-2)}.chat-msg{align-self:flex-start;max-width:72%;background:var(--surface);border:1px solid var(--line-2);border-radius:14px 14px 14px 4px;padding:9px 13px;font-size:14px;line-height:1.5;white-space:pre-wrap}.chat-msg.own{align-self:flex-end;background:var(--forest-soft);color:#fff;border-color:transparent;border-radius:14px 14px 4px 14px}.chat-who{font-size:10.5px;opacity:.65;margin-bottom:3px}.chat-form{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line-2)}.chat-form input{flex:1 1;height:42px;border:1px solid var(--line);border-radius:10px;padding:0 12px;font-size:14px}.chat-layout{display:grid;grid-template-columns:260px minmax(0,1fr);grid-gap:16px;gap:16px;align-items:start}.chat-agents{gap:8px}.chat-agent,.chat-agents{display:flex;flex-direction:column}.chat-agent{text-align:left;padding:12px 14px;border:1px solid var(--line);border-radius:12px;background:var(--surface);gap:2px}.chat-agent.on{border-color:var(--forest);box-shadow:0 0 0 1px var(--forest)}.chat-agent b{display:flex;justify-content:space-between;align-items:center;font-size:14px}.chat-agent span{font-size:12px;color:var(--ink-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-agent .n{background:var(--clay);color:#fff;font-size:10.5px;border-radius:999px;padding:1px 7px}@media (max-width:860px){.chat-layout{grid-template-columns:1fr}}.bill-list{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-top:6px}.bill-chip{display:inline-flex;align-items:center;gap:6px;background:var(--paper);border:1px solid var(--line);border-radius:999px;padding:4px 6px 4px 12px;font-size:12px}.bill-chip a{color:var(--ink);font-weight:600}.bill-chip button{border:0;background:rgba(0,0,0,.1);border-radius:50%;width:20px;height:20px;line-height:1}